The questions we get asked most, answered straight.
These are the questions doctors ask us before we work together, answered the way we'd answer them across a table. If yours isn't here, message us and we'll reply ourselves.
We build your reputation as a doctor, not your clinic's advertising. We start by working out how patients should remember you, then we build everything around that: your identity, your content, the way enquiries are handled, and the experience a patient has before they ever sit down with you. The aim is simple. Patients should already trust your expertise before the first consultation.
RelatedDoctors and surgeons in Thailand who are genuinely good at what they do, but whose online presence hasn't caught up yet. Some are specialists leaving a hospital to build their own practice. Some have been established for years and still hear patients say they can't quite explain what makes them different. If that sounds familiar, we should talk.
RelatedA clinic agency sells the clinic: services, promotions, this month's offer. We do something else. We make you the reason a patient chooses, so the brand belongs to you and comes with you, whichever clinic or hospital you practise from.
RelatedNo. We don't start from your follower count. We start from your position, and then we build the content, the channels and the patient pipeline around what someone needs to see before they'll trust you with their care. Whether you have an audience today or none at all, the starting point is the same.
RelatedWith a conversation, not a pitch. Message us on LINE or send the contact form, and one of us replies personally within two business days. We talk about your practice and where you want it to go, and we decide together whether we're the right fit. We only take on a limited number of doctors each quarter, so we're honest about that early.
RelatedFour phases. First, a consultation to see if we fit. Second, positioning and strategy, where we agree on paper how you should be remembered. Third, we build and launch: identity, content, the patient pipeline, communications and follow-up. Fourth, we stay on. Every quarter we sit down with you, read the results against the strategy, and decide the next move.
RelatedLess than you'd think. We need your direction, not your whole day. You give us your thinking on positioning, and your time for content when it really matters. Strategy, production, enquiries and follow-up are ours to carry. The engagement is shaped around your schedule, not the other way round.
A small, senior, in-house team. Our strategists and creatives have spent more than ten years in medical branding, and our founder leads every project personally. We don't hand your brand to juniors, and we don't outsource it.
RelatedYes. Our Patient Acquisition Strategy is a managed system for enquiries, follow-up and booking, so no one is lost between being interested and deciding. Patient Management then looks after the coordination around treatment, for Thai and international patients alike.
RelatedYes. Patient Management and Clinic & Surgical Coordination both cover international patients: handling the enquiry, coordinating between clinics, hospitals and surgical teams, and taking care of the experience around treatment.
RelatedBoth, fully. Our team, our content and this website are bilingual. We write the Thai and the English as equals, so neither one reads like a translation.
There's no price list, because there's no template. The scope depends on your position, the services you need and the size of your practice. We talk about it openly in the first conversation, once we both feel the fit is right, so there are no surprises later.
RelatedAgainst the strategy, every quarter. We look at whether patients are recognising the position we set, how enquiries are moving through the pipeline, and where the brand needs adjusting. Our case studies show what that looks like for real doctors.
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Become the doctor patients ask for by name.
Applications are reviewed personally, and we take on a limited number of doctors each quarter. If the timing is right, we should talk.
